Appointment & Office Policies

At Dr. Markovich, as a Downtown Dentist located at the Calgary Tower, we believe that clarity is the key to a good and respectful relationship. In an effort to ensure your next dental appointment is as pleasant and predictable as possible, we would like to give you an overview of our office policies. Please feel free to call us at (403) 262-3826 with any questions you may have.

reception2Due to the Canadian Personal Privacy Act (see our privacy policy), we are unable to access any specific information from your dental insurance company regarding your dental plan. It is your responsibility to know the parameters of your coverage, such as annual maximums, frequencies, renewal dates, and any other limitations. We also extend the option of direct billing (also called assignment) for your convenience. However, a valid credit card must be on file and your insurance company must accept this service.

Please understand that it is your responsibility to keep track of your upcoming dental appointment. As a courtesy, we send out hygiene reminder cards or emails to you 4 weeks prior to a requested appointment and make confirmation calls or emails 2 weeks prior to hygiene appointments. As well , we send a courtesy reminder the day before for all appointments. Although we will make every effort to contact you prior to any appointment, it is ultimately your responsibility to ensure that you will be at your appointment, unless other arrangements have been made in advance with our office.

Due to a continuous high demand in prime appointment times, we require a minimum of two business days’ notice per appointment should you need to reschedule or cancel your appointment. Because we value your time, we do not double book our clients. As such, your appointment is valuable time that the doctor has reserved specifically for you. In any case, where insufficient notice is given, a missed appointment fee may be charged to you, or we may require you to prepay to reserve your next appointment.

At Dr. Markovich, our goal is for you to have a pleasant experience in our office. We strive to serve you to the best of our ability in helping you attain a high level of dental and overall well being.

If you have any questions about any of these policies, please do not hesitate to call us at (403) 262-3826, or email us at info@drmarkovich.com.


At Dr. Eli Markovich we are always welcoming new patients! No referral is required.
Call Us at (403) 262-3826 book your consultation appointment today!